Sunday, April 25, 2010

Dress Drama :(

So I usually don't use this acronym, but O.M.G. I officially became Bridezilla this past weekend, but I think that is completely, 100% appropriate given what happened on Saturday afternoon. Here's the short version of the story:

-Owner of boutique calls me to tell me that my dress is in early - YAY!
-I drive to Longview to try on/get my dress. Along with me are my mom, dad, cousin (Matron of honor), and bridal attendant Sally East.
- I go into the dressing room... dress looks a little different than I remember - I ignore this and put dress on.
-Dress.... is not my dress. It took 5 months to get here and it is not my dress!! I cannot help but immediately start crying because I knew no matter what, my dress would probably not be here in time for me to get alterations done and be ready for my bridal portraits in June.
-Owner lady tells me to "Calm down" repeatedly and that "She'll do what she can" to get things resolved.


Flash forward to Monday - I end up having to do something I don't like doing. Owner lady calls me and says that she can get the dress but it won't be here until the first week of August. This obviously won't work at all because my wedding is the 3rd weekend of August and that would leave me one week to get my alterations done AND my bridal portraits taken before I had to go back to school for work week. I end up having to yell at her (she wouldn't listen to the advice I was giving her) and ultimately when she kept saying "That's all I can do" I had to threaten her with a lawsuit (technically it was breach of contract). This is not fun - I hate conflict. I also hate people not doing their jobs and thinking they can get away with screwing someone over. I emailed the lady several options (if she could find a different size - I would take it and she could get it altered for me, etc) which she apparently FINALLY listened to and miraculously found my wedding dress in a size 4 (I ordered a size 6 originally) and it will be here next week. Yes, she did the "impossible" by just actually listening to her customer and doing her a little extra work
(aka: her job) and got the problem fixed.

I am very glad that things are fixed and my dress will be here next week, but needless to say I am VERY unhappy with the service (or lack thereof) that I received from this particular boutique.

With that being said, I am somehow WAY less stressed about the whole wedding process which I guess is a good thing considering I was having constant nightmares (literally every night) about stuff going wrong with the wedding. Maybe I got all that stuff over with now, or maybe I didn't, either way I am getting married to an amazing man on August 21st and that is the only thing that matters.





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